Closed Captioning

Closed captioning

Industry leader in closed captioning and subtitling services.

Service

Post-production Captioning

Cinepros only produces what we call “broadcast-quality captions.” This means you can expect:

Let's face it...

Unless you work in the captioning industry, you have no reason to understand the technical nuances of closed captioning. Let the professionals at Cinepros help you remain compliant with current captioning laws, as well as deliver the most professional captions as possible.

Captioning

We support nearly all types of caption files and formats, including international formats. Some of the more common caption file types are:

Why not 100%?

We're human. Captioning is not always an objective task. Anyone who promises "100% accuracy" is simply rounding up.
Could you honestly hear the difference between "There's a mass of fish down there" and "There's a massive fish down there"?
Human or machine?

All captioning and transcription done at Cinepros is done by well-trained, highly-skilled humans.
Automated captioning simply does not compare to the quality of captioning produced by trained captioners.
Pop-on or Roll-up?

Here it is put simply:
Post-production: pop-on captions
Live: roll-up captions

We Solve Real Problems

VOD Captioning

Don't get failed!

When delivering to a VOD service such as Netflix or Hulu, it’s important that your captions not fail their QA review.

Each VOD service typically has one or more people doing spot checks of the captioning. The most common reasons captions may fail QA are:

Failure of captions will result in the delay of your release and may cost you additional money to fix.

Don't get failed!

When delivering to a VOD service such as Netflix or Hulu, it’s important that your captions not fail their QA review.

Each VOD service typically has one or more people doing spot checks of the captioning. The most common reasons captions may fail QA are:

Failure of captions will result in the delay of your release and may cost you additional money to fix.

Service

Live Captioning

Live captioning is typically performed remotely, with a live captioner receiving an audio feed and sending real-time captions. Captioning can be performed for live broadcast television or for the web. Live captioning can also be performed for live events, such as graduation ceremonies and symposiums.

Cinepros’s live captioners boast outstanding accuracy and reliability rates. Technical content? Not a problem. We’ll make sure to match your event with a captioner well versed in the content.

Live captioning for broadcast television typically involves the use of an HD CC encoder. These units can be purchased or rented on a weekly basis.

Live captioning for the web does not typically involve the use of hardware. Depending on which live video platform is being used, captions may appear on top of the video, like you see during broadcast television, or they may appear in a separate window or area of the screen.

For live events, such as graduation ceremonies and sporting events, captions often appear on a fascia board or on strategically-placed LED screens.

How does live captioning work?

Live captioning is performed by experienced captioners using steno machines. It takes about two years to learn to be a live captioner, and longer to reach exceptional accuracy rates.

Typically, captioners are not on-site; they usually work from home. For broadcast captioning, they receive an audio feed through a standard telephone line and send the caption data through another phone line. Caption data and audio can also be sent and received over IP.

Service

Foreign Language Captions

With the EIA-708 broadcast television standard, as well as the ubiquity of online video and VOD services, foreign language captions have become more commonplace.

When performing non-English captioning, Cinepros strictly employees captioners who caption in their native tongue. This ensures ~100% accuracy of the transcript.

As with English captioning, you can expect:

Which languages are supported?

EIA-608 captioning supports English, as well as the following languages:

EIA-708 captioning supports virtually all languages, including Asian characters.

Service

Caption Encoding

Encoding closed caption data to a video file requires specialized software and technical knowledge. And even when the CC data is encoded, it often requires specialized software to view the captions.

Cinepros utilizes the latest caption encoding techniques in order to ensure that your project is encoded successfully. Some of the common video formats that we support are:

Do I need the captions encoded to my video file?

Typically, you only need captions encoded to a video file when the video is being delivered for broadcast television.

If your video is being put on the web or is being delivered to a VOD service like Netflix or Hulu, you probably don’t need the captions encoded to your video. In these cases, you typically will provide a separate caption file.